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The Privacy Notice is an overview of:

  • the types of information we collect about you

  • how we collect and use it

  • who we might share it with

  • the steps we will take to make sure it stays private and secure

  • your rights to your information

Who we are

When we say ‘we’, we mean Kaleidoscope Capital Limited who is the ‘data controller’ for the information in this overview. This means we are responsible for deciding how we can use your information.

The information we collect

We collect information about you from different places including:

  • directly from you

  • from a third party acting on your behalf (e.g. an intermediary or broker who promote and distribute products for us)

  • from other Companies within Kaleidoscope Capital Group

  • from publicly available sources

  • from other organizations

We’ll only collect your information in line with relevant regulations and law and this may relate to any of our products or services you apply for, currently hold or have held in the past. You are responsible for making sure you give us accurate and up to date information. If you provide information for another person on your account (including named beneficiaries under your policy), you will need to tell them how to find the Privacy Notice and make sure they agree to us using their information for the purposes set out in it.

How we will use your information

We will use your information to provide any products and services you’ve requested and other purposes e.g.:

  • to confirm your identity and address

  • to understand how you use your products and services

  • to carry out your instructions

  • to improve our products and services

  • to provide you with marketing material

  • to handle or monitor any claims which you make

  • to offer you other services we believe may benefit you unless you ask us not to

We’ll only use your information where we’re allowed to by law e.g. carrying out an agreement we have with you, fulfilling a legal obligation, because we have a legitimate business interest or where you agree to it.

Where appropriate, we will ask for consent to collect and use this information.

Kaleidoscope Capital Limited

235 Blackstock Road

London N5 2LL

Who we can share your information with

We may share your information with other companies we work in partnership with and or who provide us with a service and other Frame UK Group members. We may also share your information with others outside of the Frame UK e.g. regulators, service providers and other parties.

How long we’ll keep your information
We’ll keep your information for as long as you have a relationship with us. After it ends we’ll keep it where we may need it to satisfy legal obligations and for our legitimate purposes e.g. to help us respond to queries or complaints, or for other reasons e.g. fighting fraud and financial crime, and responding to requests from regulators.

Transferring your information overseas
Your information may be transferred and stored in countries outside the European Economic Area, including some that may not have laws that provide the same level of protection for personal information. When we do this, we’ll ensure it has an appropriate level of protection.

Your rights
You have a number of rights relating to your information e.g. to see what we hold, to ask us to share it with another party, ask us to update incorrect or incomplete details, to object to or restrict processing of it, to make a complaint and so on.

Yours sincerely,
The Board

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